I made two purchases, two days apart. I received one of my orders very fast. The other order took a little time due to a processing issue by no fault of Liquidation Pallet Sales I contacted customer service and they were very helpful and responded promptly to my email. Shortly after communicating with them my tracking info was emailed to me and i received my order. I will be shopping with Liquidation Pallet Sales in the near future. Very easy and simple process. If I had four hands I would give them four thumbs up!